UX Australia: The Upside of Stakeholder Involvement

This is the 10 min talk I gave at UX Australia. I’m going to try and sync up the audio and slides a little later :)

Thanks to UX Australia for the opportunity. The page on the official site: Visit UX Australia Website

The abstract:
Cognitive psychology provides insights into the minds of our end users. But how might this field help us understand the importance of client involvement in the UX process? Irrational behaviours such as the “IKEA Effect” and the “Not-Invented-Here Bias” indicate why stakeholder involvement is so critical to a project.

Listen to the audio file